At IMPCA Services Private Limited (“IMPCA,” “we,” “us,” or “our”), we are committed to protecting the privacy and personal information of individuals who interact with us—whether through our website, offline outreach, or program engagement. This Privacy Policy outlines how we collect, use, share, and protect the information you provide to us via www.impca.in or through field-based forms and communication. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information Collection and Use:
We may collect personal information such as your name, phone number, email address, location, and details relevant to your participation in our NBS or tree plantation or other community development programs. This information may be provided by you directly through our website forms, shared physically with our field team, or conveyed during phone or WhatsApp conversations. In many cases, individuals express interest in joining our initiatives by contacting our local representatives, and to ensure transparency and proper documentation, our telecalling team may call the provided numbers and record conversations for future reference, training, and verification. We may also collect non-personal information such as website usage data through cookies and similar technologies to improve your browsing experience and the performance of our site.
How We Use the Information:
The information we collect is used to respond to your enquiries, verify your eligibility for participation in our programs, share relevant updates, process your registration, and maintain a record of field-level interactions for program monitoring and reporting. In some cases, anonymised or aggregated data may be shared with our donors, partners, or auditors to validate program impact.
Communication Consent:
By submitting your contact details—whether online or offline—you consent to being contacted by IMPCA Services Pvt. Ltd. and its representatives via phone calls, SMS, WhatsApp, or email, even if your number is registered under Do Not Disturb (DND) or the National Do Not Call (NDNC) registry. Your contact information will be used solely for program-related communications and updates.
Information Sharing and Disclosure:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, manage our communications, or implement field activities, under strict confidentiality obligations. We may also disclose your information when required by law, or when necessary to protect our legal rights, enforce our policies, or comply with legal processes.
Data Security:
We are committed to safeguarding your data and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or misuse. While we take every reasonable step to ensure data security, no system is completely immune to risk, and we cannot guarantee absolute security.
Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies and terms of use when accessing their websites.
Data Retention:
Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. You have the right to request access to the information we hold about you, ask for corrections to inaccurate or outdated details, or request deletion of your data, subject to legal or program-related obligations. For any such request, you may contact us at info@impca.in
Updates to This Policy:
IMPCA Services Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.